Passenger Assistance & VIP Services

Introducing our New Cacique Service

Caciques were the tribal chieftains of the Taino people, the original inhabitants of these islands from pre-Colombian times. The word was adopted by Spanish explorers and has changed over the centuries to mean chief or leader. Here at FlightSupport, it means that YOU are our Chief Concern.

Cacique Assist

If you’re traveling with a wheelchair, cane or other medical issue and just need some extra assistance with check-in, airport security and boarding, our Cacique Assist program is free of charge. We’ll meet you at the curb and escort you through all the formalities, right up to boarding. Cacique Assist is also available for your arrival.

“Your comfort is our chief concern.”

This is a Free Service

Cacique VIP

Whether you are an executive in a hurry, a celebrity seeking privacy or just a Type A personality, our Cacique VIP Escort will meet your party curbside and help you fast track through Check-in and Security. We’ll escort you to the wifi equipped VIP Lounge, where you can wait in comfort and privacy until your private boarding call. Cacique VIP escorts can also be arranged for your arrival for assistance through Customs and Immigration.

Price Upon Request, Depending on Services Provided

Cacique Service Form

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48 hours minimum notice is required. A Flight Support representative will contact you to confirm service.